Let Sloane do the talking. Book appointments, take messages, charm customers—automatically.
Our dedicated support team is ready to help you transform your business communication with AI phone answering technology. Whether you're just getting started, need technical assistance, or want to optimize your current setup, we provide comprehensive support to ensure your success.
At Sloane, we believe exceptional customer service starts with being accessible. That's why we offer multiple ways to reach us, fast response times, and knowledgeable support representatives who understand both the technology and your business needs.
No credit card required.
+1 (323) 471-6650
Los Angeles, CA
Within 24 hours
Our support representatives aren't just technical experts—they're business growth specialists who understand the challenges small businesses face. Each team member is trained on AI technology, phone systems, and business operations to provide comprehensive assistance.
We don't just fix problems; we prevent them. Our team monitors your system performance, provides optimization recommendations, and shares best practices to maximize your ROI from AI phone answering.
Beyond direct support, we provide extensive documentation, video tutorials, and webinar training to help you become a power user. Our goal is to make you completely self-sufficient while knowing help is always available when needed.
Your success is our success. We track metrics like call answer rates, lead capture improvement, and customer satisfaction to ensure Sloane is delivering measurable business value. Regular check-ins help optimize your configuration as your business grows.
A: Most businesses are answering calls with Sloane within 15 minutes of signup. Our quick-start wizard handles phone number setup, basic configuration, and AI training automatically.
A: No! Sloane works with your existing business number through call forwarding. Your customers continue calling the same number they've always used.
A: Our AI learns continuously from every interaction. For complex situations, calls can be seamlessly transferred to you or your team. We also provide custom training to handle industry-specific terminology.
A: Yes! Sloane integrates with popular CRM systems, calendar applications, and communication tools. Our support team assists with setup and configuration.
A: Absolutely. Upgrade or downgrade your plan instantly through your dashboard. Changes take effect immediately with prorated billing.
A: We'll notify you before you reach your limit. Overage charges are clearly outlined, and we'll recommend the best plan for your usage patterns.
Access our comprehensive documentation library with step-by-step guides, troubleshooting tips, and best practices. Search by topic or browse categories for quick answers.
Watch our video tutorial series covering setup, configuration, advanced features, and optimization strategies. New tutorials added weekly based on user feedback.
Join our user community to share experiences, ask questions, and learn from other Sloane users. Our team actively participates to provide expert guidance.
Check our real-time system status page for service updates, maintenance schedules, and performance metrics. Subscribe to notifications for important updates.
API documentation, webhook guides, and integration examples for businesses requiring custom implementations or advanced integrations.
