How do I set up Sloane AI for my business?

You can get Sloane AI up and running in under 5 minutes. Start with our Quick Setup Guide which walks you through creating your account, configuring your business profile, and placing your first test call.

What is call forwarding and how does it work with Sloane?

Call forwarding allows Sloane AI to answer your business calls and forward important ones to your mobile, office, or team members. You can configure when Sloane should answer calls and set up carrier-specific forwarding rules.

How do I customize my AI assistant's responses?

You can customize Sloane AI by updating your business hours, creating custom FAQs, setting up a personalized greeting, and training Sloane on your specific services. Visit our AI Configuration section for detailed guides.

Can I integrate Sloane AI with my calendar?

Yes! Sloane AI can sync with your calendar for intelligent call handling and appointment scheduling. This allows Sloane to know when you're available and can even help schedule appointments for your customers.

How do I receive notifications about calls and messages?

Sloane AI provides instant notifications through SMS and email. You can configure which events trigger notifications and choose to receive text summaries of calls, voicemails, and customer inquiries.

What phone systems is Sloane AI compatible with?

Sloane AI works with most major carriers and phone systems including Twilio, mobile phones, and traditional landlines. We provide carrier-specific setup instructions to ensure smooth integration with your existing phone system.

Sloane

AI Call Answering Documentation & Setup Guide

From setup to advanced features, we'll walk you through it all. No PhD required.

🚀

Getting Started

Everything you need to know to get started with Sloane AI

Getting Started

Quick Setup Guide

Get Sloane AI up and running in under 5 minutes

5 min read

Getting Started

Place Your First Call to Sloane

Test your AI phone system and make your first call

3 min read

Getting Started

Verifying Your Business Profile

Configure your business hours, greeting, and basic settings

7 min read

📞

Call Forwarding

Learn how to manage calls, forwarding, and routing

Call Forwarding

What is Call Forwarding

Forward calls to your mobile, office, or team members

5 min read

Call Forwarding

Call Forwarding Options

Configure when Sloane AI should answer your calls

4 min read

Call Forwarding

General Setup Instructions

How Sloane AI takes messages when you're unavailable

3 min read

Call Forwarding

Carrier-Specific Instructions

Setup instructions for specific carriers

5 min read

🤖

Business Info

Customize your AI assistant's behavior and responses

Business Info

Change Business Name

Update your business name across Sloane

2 min read

Business Info

Business Hours

Teach Sloane AI about your business and services

8 min read

Business Info

Services & FAQs

Create custom answers for frequently asked questions

6 min read

Business Info

Optimizing FAQs

Best practices for creating effective FAQ responses

5 min read

🔗

Train Sloane

Connect Sloane AI with your other business tools

Train Sloane

Turn On Transfer Calls

Enable call transfer functionality

3 min read

Train Sloane

Specify Availability for Transfer Calls

Set when you are available to receive transferred calls

4 min read

Train Sloane

Greeting

Sync your calendar for intelligent call handling

6 min read

Train Sloane

Disclaimer

Get notified about calls and messages instantly

5 min read

Train Sloane

Questions

Integrate Sloane AI with your custom applications

10 min read

Train Sloane

Connect Calendar

Sync your calendar with Sloane for appointment scheduling

5 min read

Train Sloane

What is Booking Page

Learn about Sloane's booking page feature

3 min read

Train Sloane

Text Booking Links

Send booking links via text message

3 min read

Train Sloane

Scheduling Preferences

Configure your scheduling preferences

4 min read

Train Sloane

Set Booking Slots

Define available time slots for appointments

5 min read

Train Sloane

Best Practices

Optimize your AI phone system for maximum effectiveness

8 min read

Train Sloane

API Documentation

Developer guide for integrating with Sloane AI API

10 min read

🔔

Notifications

Manage your notification preferences

Notifications

Turn On Email Notifications

Enable email notifications for calls and messages

2 min read

Notifications

Turn Off Email Notifications

Disable email notifications

2 min read

Notifications

Turn On Text Notifications

Enable SMS notifications for calls and messages

2 min read

Notifications

Turn Off Text Notifications

Disable SMS notifications

2 min read

Notifications

Notification Events

Configure which events trigger notifications

4 min read

👤

User Profile

Manage your account settings and preferences

User Profile

Change My Password

Update your account password

2 min read

User Profile

Change My Email

Update your account email address

3 min read

User Profile

Close My Account

Steps to close your Sloane account

4 min read

User Profile

Delete My Recording Data

Remove your call recordings and data

3 min read

💳

Billing

Manage your billing and payment information

Billing

Update My Card on File

Change your payment method

3 min read

Billing

Billing Periods

Understanding your billing cycle

4 min read

Billing

Upgrade/ Downgrade

Change your subscription plan

5 min read

Billing

Cancel My Plan

Cancel your Sloane subscription

3 min read

📦

Subscriptions

Learn about our subscription plans

Subscriptions

Starter Plan

Everything about the Starter plan

4 min read

Subscriptions

Subscription Plans

Compare all available plans

6 min read

Subscriptions

Overage Minutes

Understanding overage charges

3 min read

🔧

Troubleshooting

Solutions to common issues and FAQs

Troubleshooting

Common Issues & Solutions

Quick fixes for the most common problems

7 min read

Troubleshooting

Call Quality Issues

Troubleshoot audio quality and connection problems

5 min read

Troubleshooting

Billing & Subscription FAQs

Understand your bill and manage subscriptions

4 min read

Troubleshooting

Contact Support

Get help from our support team

2 min read

📱

Carrier Setup

Specific setup instructions for each carrier

Carrier Setup

AT&T

Setup instructions for AT&T

3 min read

Carrier Setup

Verizon

Setup instructions for Verizon

3 min read

Carrier Setup

T-Mobile

Setup instructions for T-Mobile

3 min read

Carrier Setup

Boost Mobile

Setup instructions for Boost Mobile

3 min read

Carrier Setup

Mint Mobile

Setup instructions for Mint Mobile

3 min read

Carrier Setup

Cricket Wireless

Setup instructions for Cricket Wireless

3 min read

Carrier Setup

Consumer Cellular

Setup instructions for Consumer Cellular

3 min read

Carrier Setup

Sprint

Setup instructions for Sprint

3 min read

Carrier Setup

Vonage

Setup instructions for Vonage

3 min read

Carrier Setup

Xfinity Mobile

Setup instructions for Xfinity Mobile

3 min read

Carrier Setup

US Cellular

Setup instructions for US Cellular

3 min read

Carrier Setup

OpenPhone

Setup instructions for OpenPhone

4 min read

Carrier Setup

RingCentral

Setup instructions for RingCentral

4 min read

Carrier Setup

Google Voice

Setup instructions for Google Voice

4 min read

Carrier Setup

Grasshopper

Setup instructions for Grasshopper

4 min read

Carrier Setup

Dialpad

Setup instructions for Dialpad

4 min read

Carrier Setup

Vonage Business

Setup instructions for Vonage Business

4 min read

Carrier Setup

Zoom Phone

Setup instructions for Zoom Phone

4 min read

Carrier Setup

FreedomVoice

Setup instructions for FreedomVoice

4 min read

Carrier Setup

Landline

Setup instructions for general landline services

2 min read