24/7 Electronics Repair Answering Service
Every device owner thinks their cracked screen is a national emergency. Sloane answers politely, captures the details, and keeps your techs focused on fixes instead of phone duty. We handle updates, warranties, and parts questions with ease. You repair the gadgets—we repair the customer experience.
The Challenge Electronics-repair Businesses Face
Customers act like their phone or laptop is their oxygen tank, so status-update calls never stop. Meanwhile, repair techs can't exactly solder a motherboard with a phone glued to their ear. The front desk gets hammered with technical questions that require more patience than a saint. Parts inquiries and warranty claims pile up until your team's drowning in paperwork instead of fixing devices.
Problem 1
Customers need device status updates constantly
Problem 2
Repair work requires uninterrupted focus
Problem 3
Technical questions overwhelm front desk
Problem 4
Parts availability inquiries come frequently
⚠️ These challenges are costing your electronics-repair business valuable time and revenue
Your Own Electronics-repair AI Assistant
Sloane provides customers with repair status updates without you having to stop mid-solder. We capture technical questions and filter out the noise so your staff only handles what matters. Parts availability requests? We've got that logged. We even walk customers through warranty claim basics so you don't have to. That means fewer interruptions, faster repair times, and happier customers.
Repair Status Updates
Device repair status updates
Technical Troubleshooting
Technical troubleshooting assistance
Parts Availability
Parts availability information
Warranty Processing
Warranty claim processing
✨ Our comprehensive solution addresses all your electronics-repair industry challenges seamlessly
A Customizable 24/7 Phone Answering Service
Comprehensive AI-powered solutions designed specifically for your electronics-repair business
Unique Business Greeting
Customize a professional greeting for your business
Custom Business Hours
Set your business hours for anyone who wants to know
Bespoke Service Explainers
Let Sloane explain your business services/ products
Custom FQ&A Pairs
Train Sloane how to handle frequently asked questions and collect answers
Call Transcripts & Recordings
Access realtime call management in your dashboard
New Call/Event Notifications
Customize how & when you receive notifications
Bank-level Data Security
Have the peace of mind your calls are secure and confidential
Booking/Calendar Links
Let Sloane text booking links to callers and manage your calendar
Form Creation/ Form Links
Create your own forms for Sloane to text callers and collect responses
Info Texts
Let Sloane send informational texts to callers (e.g., prices, menus, etc.)
Multi-Language Support
Customize different languages for Sloane to speak
Smart Call Transfers
Customize when Sloane transfers a call to you - and when she shouldn't!
Smart Message Taking
Customize Sloane to ask specific questions when capturing caller messages
Spam Filters
Turn on spam filters and say goodbye forever to junk calls!
Custom Voice Options
Configure the style and tone of Sloane's voice
Questionnaire Mode
Design a unique set of questions for Sloane to ask & collect the responses
Document Upload Training
Upload documents that describe your business to better train Sloane
Custom Development
Need something that doesn't exist yet? Contact us and we can build it for you!
✨ All services work together seamlessly to provide comprehensive coverage for your business
Custom Solutions for Electronic Repair Specialists
From status updates to warranty questions, Sloane keeps your customers informed while you keep devices working. We answer technical questions, track parts availability, and book repairs so you don't have to. Less interruptions = faster fixes.
24/7 Device Support
Round-the-clock call answering for repair updates and inquiries
- After-hours status requests
- Warranty call coverage
- Emergency repair questions
Appointment Scheduling
Booking and rescheduling for device repair services
- Repair drop-off scheduling
- Pick-up coordination
- Automated appointment reminders
Technical Support Intake
Accurate logging of technical details and customer concerns
- Device issue collection
- Parts availability questions
- Warranty claim initiation
🔧 Each service is fully customizable and integrates seamlessly with your existing electronics-repair workflows
Your Own Electronics-repair AI Assistant
Sloane provides customers with repair status updates without you having to stop mid-solder. We capture technical questions and filter out the noise so your staff only handles what matters. Parts availability requests? We've got that logged. We even walk customers through warranty claim basics so you don't have to. That means fewer interruptions, faster repair times, and happier customers.
Repair Status Updates
Device repair status updates
Technical Troubleshooting
Technical troubleshooting assistance
Parts Availability
Parts availability information
Warranty Processing
Warranty claim processing
⭐ These powerful features work together to transform your electronics-repair business operations
Hear Sloane Handle Electronics Repair Calls
Listen to how our AI receptionist manages calls for electronics repair shops, from device status updates to warranty questions.
Sample Call Recordings
Device Repair Status Request
Warranty Claim Inquiry
Ready to Try Sloane?
Start the free plan and see how Sloane can simplify communication for electronics repair businesses.
How It Works
Get started in minutes, not hours. Here's how simple it is:
Quick Setup
Onboard your electronics-repair business today to start training Sloane what to say.
Go Live
Forward your calls to your new free business number or just use it as a second number.
Track Results
Turn on appointment booking, customize smart call transfers, configure info texts and let Sloane grow your business.
🚀 Join thousands of electronics-repair businesses already using Sloane to streamline their operations
What Our Clients Say
"We get constant calls for repair updates. Sloane answers those politely, so our techs can actually focus on fixing devices."
"A customer called at 8 PM about a cracked phone screen. Sloane booked the repair, and we had the job waiting when we opened."
"Warranty claims used to eat up our staff’s time. Now Sloane logs the info perfectly and we process them twice as fast."
💬 Join thousands of satisfied customers who trust our AI-powered solutions
Trusted by Leading Companies
Join thousands of businesses that rely on Sloane for professional phone answering
🏢 Trusted by leading companies across various industries
Frequently Asked Questions
Explore Other Industries
Sloane serves businesses across many industries
Fix Devices, Not Your Phone Addiction
We answer updates, warranty questions, and random “is it ready yet?” calls.