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Sloane

24/7 Emergency Restoration Answering Service

Disasters don't schedule appointments—they just happen. Sloane picks up every frantic call with urgency and professionalism, no matter the time. We route emergencies instantly and capture insurance details on the spot. You handle the cleanup—we'll handle the chaos.

24/7 Emergency Restoration Answering Service
emergency-restoration industry challenges

The Challenge Emergency-restoration Businesses Face

Disasters don't wait for business hours—they love midnight and weekends. Response time is everything, and your voicemail doesn't exactly inspire confidence when a basement's flooding. Juggling multiple emergencies at once means someone inevitably gets left hanging. And then there's the joy of coordinating with insurance companies, who somehow always call at the worst possible moment.

Problem 1

Emergency disasters happen 24/7

Problem 2

Response time is critical for damage mitigation

Problem 3

Multiple simultaneous emergency calls

Problem 4

Insurance coordination requires immediate action

⚠️ These challenges are costing your emergency-restoration business valuable time and revenue

Your Own Emergency-restoration AI Assistant

Sloane answers disaster calls immediately—because voicemail isn't exactly comforting when your basement's flooding. We capture critical details for assessment, from water damage to fire emergencies. Insurance claim initiation gets logged on the spot, speeding up paperwork later. Multi-location crews? We dispatch calls to the right team without confusion. You stay focused on the actual cleanup, not call chaos.

24/7 Emergency Routing

24/7 emergency call routing

Disaster Assessment

Disaster assessment intake

Insurance Claims

Insurance claim initiation

Multi-location Dispatch

Multi-location emergency dispatch

✨ Our comprehensive solution addresses all your emergency-restoration industry challenges seamlessly

emergency-restoration industry solutions

A Customizable 24/7 Phone Answering Service

Comprehensive AI-powered solutions designed specifically for your emergency-restoration business

Unique Business Greeting

Customize a professional greeting for your business

Custom Business Hours

Set your business hours for anyone who wants to know

Bespoke Service Explainers

Let Sloane explain your business services/ products

Custom FQ&A Pairs

Train Sloane how to handle frequently asked questions and collect answers

Call Transcripts & Recordings

Access realtime call management in your dashboard

New Call/Event Notifications

Customize how & when you receive notifications

Bank-level Data Security

Have the peace of mind your calls are secure and confidential

Booking/Calendar Links

Let Sloane text booking links to callers and manage your calendar

Form Creation/ Form Links

Create your own forms for Sloane to text callers and collect responses

Info Texts

Let Sloane send informational texts to callers (e.g., prices, menus, etc.)

Multi-Language Support

Customize different languages for Sloane to speak

Smart Call Transfers

Customize when Sloane transfers a call to you - and when she shouldn't!

Smart Message Taking

Customize Sloane to ask specific questions when capturing caller messages

Spam Filters

Turn on spam filters and say goodbye forever to junk calls!

Custom Voice Options

Configure the style and tone of Sloane's voice

Questionnaire Mode

Design a unique set of questions for Sloane to ask & collect the responses

Document Upload Training

Upload documents that describe your business to better train Sloane

Custom Development

Need something that doesn't exist yet? Contact us and we can build it for you!

✨ All services work together seamlessly to provide comprehensive coverage for your business

Custom Solutions for Emergency Restoration Companies

Disasters don't wait, and neither does Sloane. We answer 24/7, route urgent calls, and capture insurance claim details on the spot. Your crews get to the site faster, and customers breathe easier knowing someone picked up.

emergency-restoration services overview

24/7 Disaster Response

Immediate call handling when every second counts

  • Flood and fire emergency calls
  • After-hours disaster intake
  • Holiday coverage for crises

Insurance Coordination

Seamless intake for insurance claim details

  • Claim initiation support
  • Policy verification intake
  • Urgent escalation protocols

Multi-Location Dispatch

Smart routing of emergencies to the right team

  • Crew dispatch coordination
  • Site-specific call management
  • Priority job escalation

🔧 Each service is fully customizable and integrates seamlessly with your existing emergency-restoration workflows

Your Own Emergency-restoration AI Assistant

Sloane answers disaster calls immediately—because voicemail isn't exactly comforting when your basement's flooding. We capture critical details for assessment, from water damage to fire emergencies. Insurance claim initiation gets logged on the spot, speeding up paperwork later. Multi-location crews? We dispatch calls to the right team without confusion. You stay focused on the actual cleanup, not call chaos.

24/7 Emergency Routing

24/7 emergency call routing

Disaster Assessment

Disaster assessment intake

Insurance Claims

Insurance claim initiation

Multi-location Dispatch

Multi-location emergency dispatch

⭐ These powerful features work together to transform your emergency-restoration business operations

Hear Sloane Handle Emergency Restoration Calls

Listen to how our AI receptionist supports restoration companies, from disaster intake to urgent insurance coordination.

Sample Call Recordings

Flood Damage Emergency

Insurance Claim Intake

Ready to Try Sloane?

Start the free plan and see how Sloane can handle critical restoration calls anytime, day or night.

Sloane AI demonstration for emergency restoration companies

How It Works

Get started in minutes, not hours. Here's how simple it is:

1

Quick Setup

Onboard your emergency-restoration business today to start training Sloane what to say.

2

Go Live

Forward your calls to your new free business number or just use it as a second number.

3

Track Results

Turn on appointment booking, customize smart call transfers, configure info texts and let Sloane grow your business.

🚀 Join thousands of emergency-restoration businesses already using Sloane to streamline their operations

What Our Clients Say

"During last winter’s floods, Sloane answered dozens of late-night calls and routed them—our crews were booked solid by morning."
N
Natalie Price
Price Restoration Group
"A fire-damaged home inquiry came in at 3 AM. Sloane captured details, flagged insurance info, and we responded first thing."
K
Kevin Brooks
Rapid Restore Services
"Multiple emergency calls hit at once. Sloane prioritized the jobs so we didn’t waste time figuring out where to go first."
H
Holly Singh
Singh Emergency Response

💬 Join thousands of satisfied customers who trust our AI-powered solutions

Trusted by Leading Companies

Join thousands of businesses that rely on Sloane for professional phone answering

Louisana Costal Protection & Restoration Authority logo
Omaha Dent Professionals logo
HairStory logo
Paw LA logo
Southern Property Rentals logo
Stone Dental logo

🏢 Trusted by leading companies across various industries

Frequently Asked Questions

How quickly can Sloane learn about my emergency-restoration business?
Can Sloane screen calls by selectively transferring only important calls to me?
Can I specify when I want calls transferred to me -- and when I dont'?
Do you provide custom development for companies in the emergency-restoration?
Can Sloane integrate with my existing systems?
How natural does the AI receptionist sound?

Explore Other Industries

Sloane serves businesses across many industries

Disasters Don't Wait—And Neither Should Your Calls

We pick up 24/7 so you can pick up the pieces faster.