24/7 Answering Service For Insurance Agents
Nobody calls their insurance agent just to say hi—it's always urgent, complicated, or stressful. Sloane answers fast, logs the details, and reassures clients before panic sets in. We handle routine policy questions and urgent claims alike. You provide coverage—we'll provide calm on the first ring.
The Challenge Insurance Businesses Face
Clients don't exactly call insurance companies to chat about happy things—it's always urgent, complicated, or stressful. Missing those calls makes customers feel abandoned faster than you can say “coverage denied.” Regulations demand every call be handled carefully, but your team's already drowning in paperwork. And after-hours emergencies? Those don't stop just because your office closes at 5.
Problem 1
Insurance claims need immediate attention
Problem 2
Policy questions require accurate information
Problem 3
Quote requests are time-sensitive
Problem 4
Regulatory compliance is mandatory
⚠️ These challenges are costing your insurance business valuable time and revenue
Your Own Insurance AI Assistant
Sloane handles urgent claims with professional polish while following compliance-friendly scripts. We log policy details accurately, reducing paperwork headaches later. New client inquiries get captured and routed fast so you never lose leads. We separate “panic call” emergencies from routine policy questions, saving your team time. And because we're 24/7, customers feel supported even when your office is closed.
Claims Intake
Claims intake and routing
Policy Verification
Policy information verification
Quote Processing
Quote request processing
Regulatory Compliance
Regulatory compliant call handling
✨ Our comprehensive solution addresses all your insurance industry challenges seamlessly
A Customizable Phone Answering Service
Comprehensive AI-powered solutions designed specifically for your insurance business
Unique Business Greeting
Customize a professional greeting for your business
Custom Business Hours
Set your business hours for anyone who wants to know
Bespoke Service Explainers
Let Sloane explain your business services/ products
Custom FQ&A Pairs
Train Sloane how to handle frequently asked questions and collect answers
Call Transcripts & Recordings
Access realtime call management in your dashboard
New Call/Event Notifications
Customize how & when you receive notifications
Bank-level Data Security
Have the peace of mind your calls are secure and confidential
Booking/Calendar Links
Let Sloane text booking links to callers and manage your calendar
Form Creation/ Form Links
Create your own forms for Sloane to text callers and collect responses
Info Texts
Let Sloane send informational texts to callers (e.g., prices, menus, etc.)
Multi-Language Support
Customize different languages for Sloane to speak
Smart Call Transfers
Customize when Sloane transfers a call to you - and when she shouldn't!
Smart Message Taking
Customize Sloane to ask specific questions when capturing caller messages
Spam Filters
Turn on spam filters and say goodbye forever to junk calls!
Custom Voice Options
Configure the style and tone of Sloane's voice
Questionnaire Mode
Design a unique set of questions for Sloane to ask & collect the responses
Document Upload Training
Upload documents that describe your business to better train Sloane
Custom Development
Need something that doesn't exist yet? Contact us and we can build it for you!
✨ All services work together seamlessly to provide comprehensive coverage for your business
Bespoke Solutions for Insurance Brokers
Sloane handles urgent claims, policy questions, and appointment scheduling without drowning your team in calls. We follow compliance-friendly scripts while keeping clients calm. You focus on protecting them—we'll protect your phone lines.
24/7 Client Support
Always-on call coverage for policyholders and prospects
- After-hours claim intake
- Emergency policy support
- Holiday call handling
Claim Intake
Accurate and secure logging of insurance claims
- Initial claim documentation
- Policy verification checks
- Urgent escalation protocols
Appointment Scheduling
Calendar management for consultations and reviews
- Policyholder meeting booking
- Agent availability syncing
- Automated reminders
🔧 Each service is fully customizable and integrates seamlessly with your existing insurance workflows
Your Own Insurance AI Assistant
Sloane handles urgent claims with professional polish while following compliance-friendly scripts. We log policy details accurately, reducing paperwork headaches later. New client inquiries get captured and routed fast so you never lose leads. We separate “panic call” emergencies from routine policy questions, saving your team time. And because we're 24/7, customers feel supported even when your office is closed.
Claims Intake
Claims intake and routing
Policy Verification
Policy information verification
Quote Processing
Quote request processing
Regulatory Compliance
Regulatory compliant call handling
⭐ These powerful features work together to transform your insurance business operations
Hear Sloane Handle Insurance Calls
Listen to how our AI receptionist manages calls for insurance agencies, from claim intake to client policy questions.
Sample Call Recordings
Policyholder Claim Intake
Coverage Question Call
Ready to Try Sloane?
Start the free plan and see how Sloane helps insurance agents deliver fast, reliable client support.
How It Works
Get started in minutes, not hours. Here's how simple it is:
Quick Setup
Onboard your insurance business today to start training Sloane what to say.
Go Live
Forward your calls to your new free business number or just use it as a second number.
Track Results
Turn on appointment booking, customize smart call transfers, configure info texts and let Sloane grow your business.
🚀 Join thousands of insurance businesses already using Sloane to streamline their operations
What Our Clients Say
"During a storm, clients flooded our lines with claims. Sloane captured every detail accurately—we didn’t lose a single case."
"We worried clients would feel brushed off by AI. Instead, they compliment how professional Sloane sounds."
"Sloane handles policy questions so my agents spend more time selling and less time on hold music."
💬 Join thousands of satisfied customers who trust our AI-powered solutions
Trusted by Leading Companies
Join thousands of businesses that rely on Sloane for professional phone answering
🏢 Trusted by leading companies across various industries
Frequently Asked Questions
Explore Other Industries
Sloane serves businesses across many industries
Coverage Starts with Picking Up the Phone
From claims to policy questions, we answer before frustration does.