24/7 Veterinary Answering Service
Pet emergencies don't clock out, and neither do we. Sloane picks up frantic calls, triages true emergencies, and books routine visits without overwhelming your staff. Insurance and intake questions? Handled. You care for the pets—we'll care for the panicked phone lines.
The Challenge Veterinary Businesses Face
Pet emergencies don't wait politely—they come in frantic and often outside of office hours. Phones explode during peak times, leaving worried pet parents stuck in voicemail purgatory. Front desk staff get overwhelmed with new patient info, appointment juggling, and endless “is this covered by my insurance?” calls. And emergencies vs. routine checkups blur together, leaving staff scrambling to triage on the fly.
Problem 1
Pet emergencies happen at all hours
Problem 2
Emotional pet owners need compassionate handling
Problem 3
Medical terminology requires accuracy
Problem 4
Appointment scheduling based on pet needs
⚠️ These challenges are costing your veterinary business valuable time and revenue
Your Own Veterinary AI Assistant
Sloane triages urgent calls so emergencies aren't buried under routine checkup requests. We handle new patient intake, book appointments, and answer insurance questions without overwhelming your staff. After-hours coverage ensures frantic pet parents don't get sent to voicemail. We flag true emergencies (“he swallowed a sock”) versus routine care (“when's his next vaccination due?”). The result: calmer staff, faster care, and happier pets.
Emergency Triage
Pet emergency triage protocols
Veterinary Terminology
Veterinary terminology knowledge
Compassionate Support
Compassionate pet owner support
Multi-pet Management
Multi-pet household management
✨ Our comprehensive solution addresses all your veterinary industry challenges seamlessly
A Customizable Phone Answering Service
Comprehensive AI-powered solutions designed specifically for your veterinary business
Unique Business Greeting
Customize a professional greeting for your business
Custom Business Hours
Set your business hours for anyone who wants to know
Bespoke Service Explainers
Let Sloane explain your business services/ products
Custom FQ&A Pairs
Train Sloane how to handle frequently asked questions and collect answers
Call Transcripts & Recordings
Access realtime call management in your dashboard
New Call/Event Notifications
Customize how & when you receive notifications
Bank-level Data Security
Have the peace of mind your calls are secure and confidential
Booking/Calendar Links
Let Sloane text booking links to callers and manage your calendar
Form Creation/ Form Links
Create your own forms for Sloane to text callers and collect responses
Info Texts
Let Sloane send informational texts to callers (e.g., prices, menus, etc.)
Multi-Language Support
Customize different languages for Sloane to speak
Smart Call Transfers
Customize when Sloane transfers a call to you - and when she shouldn't!
Smart Message Taking
Customize Sloane to ask specific questions when capturing caller messages
Spam Filters
Turn on spam filters and say goodbye forever to junk calls!
Custom Voice Options
Configure the style and tone of Sloane's voice
Questionnaire Mode
Design a unique set of questions for Sloane to ask & collect the responses
Document Upload Training
Upload documents that describe your business to better train Sloane
Custom Development
Need something that doesn't exist yet? Contact us and we can build it for you!
✨ All services work together seamlessly to provide comprehensive coverage for your business
Custom Solutions for Veterinarians
Sloane handles frantic pet-parent calls, books checkups, and separates true emergencies from routine questions. We manage intake, scheduling, and insurance questions so your team can focus on the animals. Pets get care faster, and your phones stop sounding like a kennel.
24/7 Pet Emergency Support
Compassionate call handling for urgent veterinary needs
- After-hours emergency intake
- Holiday pet crisis calls
- Urgent escalation protocols
Appointment Scheduling
Smart scheduling for checkups and emergency visits
- Routine care booking
- Conflict-free reschedules
- Automated reminders
Client Intake & Support
Accurate capture of patient details and client concerns
- New patient intake logging
- Insurance question handling
- Emergency triage call prioritization
🔧 Each service is fully customizable and integrates seamlessly with your existing veterinary workflows
Your Own Veterinary AI Assistant
Sloane triages urgent calls so emergencies aren't buried under routine checkup requests. We handle new patient intake, book appointments, and answer insurance questions without overwhelming your staff. After-hours coverage ensures frantic pet parents don't get sent to voicemail. We flag true emergencies (“he swallowed a sock”) versus routine care (“when's his next vaccination due?”). The result: calmer staff, faster care, and happier pets.
Emergency Triage
Pet emergency triage protocols
Veterinary Terminology
Veterinary terminology knowledge
Compassionate Support
Compassionate pet owner support
Multi-pet Management
Multi-pet household management
⭐ These powerful features work together to transform your veterinary business operations
Hear Sloane Handle Veterinary Calls
Listen to how our AI receptionist manages calls for veterinary practices, from emergency pet care to routine checkup bookings.
Sample Call Recordings
Pet Emergency Call
Routine Checkup Scheduling
Ready to Try Sloane?
Start the free plan and see how Sloane helps veterinary offices support clients and pets around the clock.
How It Works
Get started in minutes, not hours. Here's how simple it is:
Quick Setup
Onboard your veterinary business today to start training Sloane what to say.
Go Live
Forward your calls to your new free business number or just use it as a second number.
Track Results
Turn on appointment booking, customize smart call transfers, configure info texts and let Sloane grow your business.
🚀 Join thousands of veterinary businesses already using Sloane to streamline their operations
What Our Clients Say
"A client called at midnight about a dog that swallowed socks. Sloane flagged it as urgent and booked them in first thing."
"Our front desk was overloaded with routine checkup calls. Sloane filters emergencies so staff can focus on care."
"Pet parents love getting instant answers after hours. We’ve built trust because someone always picks up—thanks to Sloane."
💬 Join thousands of satisfied customers who trust our AI-powered solutions
Trusted by Leading Companies
Join thousands of businesses that rely on Sloane for professional phone answering
🏢 Trusted by leading companies across various industries
Frequently Asked Questions
Explore Other Industries
Sloane serves businesses across many industries
Because Emergencies Don't Belong in Voicemail
From urgent pet care to routine checkups, Sloane answers with care.