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[Sloane]: "Thank you for calling. My name is Sloane. How may I help you today?"

[Caller]: "Hi, Sloane. I'd like to speak to someone about legal help."

[Sloane]: "Okay. The attorneys at this office typically respond to new inquiries within one business day. You can also reach out directly to harborlegal.com. Would you like me to take a message for the team?"

[Caller]: "Yeah, that would be great."

[Sloane]: "Got it. Can I get your name first?"

[Caller]: "Oliver."

[Sloane]: "Thanks, Oliver."