Cancel My Plan

❌ Cancel Your Plan

If you're on a paid plan and want to downgrade to the free plan, then see Downgrade Plan below. If you want to cancel your plan entirely, then see Cancel Plan below.

❌ Cancel Plan

I want to cancel my plan immediately.

1. Log into your Dashboard
2. In the bottom left corner, click on your name (avatar) to expand your user settings
3. Click on Notifications
4. Scroll down to Account Security
5. Click Close Account and follow the prompts on the screen

⬇️ Downgrade to Free Plan

I'm on a paid plan and want to downgrade to the free plan.

1. Log into your Dashboard
2. In the bottom left corner, click on your name (avatar) to expand your user settings
3. Click on Billing
4. Scroll down to Current Plan
5. After the pricing plan page appears, click on Downgrade to Free and follow the prompts on the screen

❌ Cancelling a Monthly Paid Plan

Canceling your Sloane monthly plan is simple—and there are no surprise charges

• 💡 When you cancel, your plan stays active until the end of your current billing period
• You won't be billed again, and you'll still have full access to your Sloane features until the next renewal date
• Example:If you cancel on June 15 and your billing cycle ends June 30, your plan will stay active until June 30. After that, it won't renew
• 📝 You can restart your subscription anytime from your dashboard

❌ Cancelling an Annual Paid Plan

Canceling an annual plan works the same way as canceling a monthly — just on a longer timeline

• 💡 Your account remains active for the full 12-month period you already paid for
• Sloane doesn't issue partial refunds for unused time by default - once the year is up, your subscription won't renew
• Example:If you paid for a year on February 1 and cancel in June, your plan stays active through January 31 of the following year - after that, it ends
• 🧠 Tip: You can cancel early to avoid auto-renewal, and still enjoy your full year of access

⬇️ Downgrading From a Paid Plan to the Free Plan

Downgrading back to the free plan (Starter Plan) is a great way use Sloane for free without closing your account

• 💡 When you downgrade, your paid plan stays active until the end of your current billing period
• You won't be billed again, and you'll still have full access to your Sloane features until the end of your current billing period
• After your current billing period ends, you'll be on the free plan (Starter Plan)
• Example:If you downgrade on June 15 and your billing cycle ends June 30, your plan will stay active until June 30 - after that, you'll be on the free plan
• Keep in mind there're no refunds for downgrades
• 📝 Just in case you change your mind, you can restart (upgrade) your subscription anytime from your dashboard