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How to Configure Products Your Business Offers

Train Sloane on the types of products your business sells

6 min read
Updated 10/31/2025

Adding or Modifying Products Your Business Offers

One of the most important things you can do is train Sloane on the products that your business offers. By providing this information, it makes Sloane more informative when answering questions from callers.


How to add or modify products your business offers

  1. In your Dashboard, click on Business Info to expand
  2. Click on Products & FAQs
  3. In the Products section, enter the name of a service that your business offers under Service Name
  4. Alternatively, you can list the price of your first service under Price
  5. Provide a description of your service under Description
  6. Save your changes
  7. Repeat this process for each additional service that you want to add

Prop Tips for Optimal Sloane Performance

  1. Add your most-requested products first
  2. Keep service descriptions brief and concise
  3. Consider configuring Sloane to send Info Texts if you want to list more than 7 products

Does Your Business Also Offer Services?

How to add or modify services your business offers

  1. In your Dashboard, click on Business Info to expand
  2. Click on Services & FAQs
  3. In the Services section, enter the name of a service that your business offers under Service Name
  4. Alternatively, you can list the price of your first service under Price
  5. Provide a description of your service under Description
  6. Save your changes
  7. Repeat this process for each additional service that you want to add

Prop Tips for Optimal Sloane Performance

  1. Add your most-requested services first
  2. Keep service descriptions brief and concise
  3. Consider configuring Sloane to send Info Texts if you want to list more than 7 services

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