Placing Your First Call: What to Listen For

📞 How to Place Your First Test Call

Once you've completed Onboarding, it's time to test Sloane and make sure everything sounds apt for your business

Before You Call

1. Have your phone ready
2. Prepare some test questions about your business
3. Think about common customer inquiries

When You Call

1. The Greeting: Listen to how Sloane greets you at the beginning of the call
• Ensure it sounds appropriate for your business
• Read the Customize Greeting Guide to modify
2. Business Hours: Ask Sloane when your business is open
• Ensure Sloane provides accurate answers
• Read the Customize Hours Guide to modify
3. Services/Products: Ask Sloane kind of services or products your business sells
• Ensure Sloane provides accurate answers
• Read the Customize Services Guide or the Customize Products Guide to modify
4. FAQs: Ask Sloane your businesses' frequently asked questions
• Ensure Sloane provides accurate answers
• Read the Customize FAQs Guide to modify

---

Next Steps..

Let Callers Know They're Speaking with AI

If you'd like your callers to know they're speaking to an AI receptionist (and not a human), turn on the AI Disclaimer Feature:

1. Log into your Dashboard
2. In the left sidebard, click on My AI to expand
3. Click on Greeting
4. Toggle on Disclaimer
• Note: when toggled on, Sloane will say the text in Disclaimer Input instead of the Greeting input
5. Keep the pre-loaded the Disclaimer Text or edit to customize
6. Save your changes and place a test call