Placing Your First Call: What to Listen For

How to Place Your First Test Call

Once you've completed Onboarding, it's time to test Sloane and make sure everything sounds apt for your business

📞 Before You Call

1. Have your phone ready
2. Prepare some test questions about your business
3. Think about common customer inquiries

👀 When You Call

1. The Greeting: Listen to how Sloane greets you at the beginning of the call
• Ensure it sounds appropriate for your business
• Read the Customize Greeting Guide to modify
2. Business Hours: Ask Sloane when your business is open
• Ensure Sloane provides accurate answers
• Read the Customize Hours Guide to modify
3. Services/Products: Ask Sloane kind of services or products your business sells
• Ensure Sloane provides accurate answers
• Read the Customize Services Guide or the Customize Products Guide to modify
4. FAQs: Ask Sloane your businesses' frequently asked questions
• Ensure Sloane provides accurate answers
• Read the Customize FAQs Guide to modify

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Next Steps...

🤖 Let Callers Know They're Speaking with AI

If you'd like your callers to know they're speaking to an AI receptionist (and not a human), turn on the AI Disclaimer Feature:

1. Log into your Dashboard
2. In the left sidebard, click on My AI to expand
3. Click on Greeting
4. Toggle on Disclaimer
• Note: when toggled on, Sloane will say the text in Disclaimer Input instead of the Greeting input
5. Keep the pre-loaded the Disclaimer Text or edit to customize
6. Save your changes and place a test call