Vonage Business Call Forwarding Instructions

Unconditional Call Forwarding to Sloane with Vonage Business

📲How to Forward All Incoming Calls to Sloane

Vonage Business Admin Portal (All Calls)

1. Log in to your Vonage Business Admin Portal at business.vonage.com.
2. Navigate to Phone System > Extensions.
3. Select the extension you want to forward.
4. Scroll to Call Forwarding.
5. Enable Always Forward.
6. Enter your Sloane Number and save.
7. To turn off, disable Always Forward.

Vonage Business Mobile App (All Calls)

1. Open the Vonage Business Communications mobile app.
2. Tap the ☰ Menu.
3. Select Settings.
4. Select Call Forwarding.
5. Toggle on Forward All Calls.
6. Enter your Sloane Number.
7. To turn off, toggle Forward All Calls off.

iPhone (Optional Device-Level Forwarding)

1. Open the ⚙️ Settings app.
2. Scroll to Phone.
3. Select Call Forwarding.
4. Toggle on and enter your Sloane Number.
5. To disable, toggle it off.

Samsung (Optional Device-Level Forwarding)

1. Open the 📞 Phone app.
2. Tap the ⠇Menu icon, then Settings.
3. Select Supplementary services.
4. Select Call Forwarding.
5. Select Always forward, enter your Sloane Number, then Turn on.
6. To disable, select Turn off.

Motorola (Optional Device-Level Forwarding)

1. Open the 📞 Phone app.
2. Tap the ⠇Menu icon, then Settings.
3. Select Calling accounts → Vonage Business → Call forwarding.
4. Tap Always forward, enter your Sloane Number, then Turn on.
5. To disable, tap Turn off.

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Conditional Call Forwarding to Sloane (Vonage Business)

👨🏿‍💻Replace 3105551234 With Your Sloane Number

iPhone: Forward When You Don't Answer

Dial:

*61*3105551234#

iPhone: Forward When You're Busy

Dial:

*67*3105551234#

iPhone: Forward When Unreachable

Dial:

*62*3105551234#

iPhone: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Samsung: Forward When You Don't Answer

Dial:

*61*3105551234#

Samsung: Forward When You're Busy

Dial:

*67*3105551234#

Samsung: Forward When Unreachable

Dial:

*62*3105551234#

Samsung: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Motorola: Forward When You Don't Answer

Dial:

*61*3105551234#

Motorola: Forward When You're Busy

Dial:

*67*3105551234#

Motorola: Forward When Unreachable

Dial:

*62*3105551234#

Motorola: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Common Mistakes

• Admin-portal forwarding overrides app-level settings.
• Mobile conditional forwarding codes won't affect your desk phone routing.
• Always test by calling your Vonage Business number after enabling forwarding.

What's Next?

• Configure your business hours
• Customize your greeting
• Learn Sloane best practices