Frontier Call Forwarding Instructions

Unconditional Call Forwarding to Sloane with Frontier

📲How to Forward All Incoming Calls to Sloane

Frontier Home Phone (Star Code Method)

1. Pick up your home phone handset and listen for a dial tone.
2. Dial:

*72

3. When prompted or after the stutter tone, enter your Sloane Number.
4. Wait for confirmation tones or a short pause.
5. To disable, dial:

*73

Frontier VoIP / Fiber Digital Voice (Online Portal)

1. Log in to your Frontier Account online.
2. Go to Voice Features.
3. Find Call Forwarding.
4. Enable Forward All Calls.
5. Enter your Sloane Number and save.
6. To disable, turn off Forward All Calls.

Frontier Mobile (Legacy Customers)

1. Dial:

*72SloaneNumber

2. Tap Call.
3. Disable with:

*73

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Conditional Call Forwarding to Sloane

👨🏿‍💻Frontier Does Not Support Busy / No-Answer / Unreachable Codes

Frontier home phone and Frontier VoIP lines do not support conditional call forwarding like *61, *67, or *62.

However, you can simulate conditional behavior by enabling:

• Forward Calls When Busy (if available in portal)
• Forward Calls When Unanswered
• VoIP Failover Routing

These rules can forward to your Sloane Number.

Common Mistakes

• Star codes *21, *61, *67, etc. do not work on Frontier.
• If forwarding doesn’t activate, try disabling voicemail first.
• Copper landline and VoIP accounts may have different feature availability.
• Some Frontier markets require a short pause after *72 before dialing the number.

What's Next?

• Configure your business hours
• Customize your business greeting
• Learn about Best Practices