Vonage Call Forwarding Instructions

Unconditional Call Forwarding to Sloane with Vonage

📲How to Forward All Incoming Calls to Sloane

Vonage App / Dashboard (All Calls)

1. Open the Vonage Business Communications app or log into your Vonage Dashboard.
2. Navigate to Phone System or Features (name varies by account).
3. Select Call Forwarding.
4. Choose Forward All Calls.
5. Enter your Sloane Number and activate the setting.
6. To turn off, toggle Call Forwarding off in the dashboard.

iPhone (Optional Device-Level Forwarding)

1. Open the ⚙️ Settings app.
2. Scroll to Phone.
3. Select Call Forwarding.
4. Toggle on and enter your Sloane Number.
5. To disable, toggle it off.

Samsung (Optional Device-Level Forwarding)

1. Open the 📞 Phone app.
2. Tap the ⠇Menu icon, then Settings.
3. Select Supplementary services.
4. Select Call Forwarding.
5. Choose Always forward, enter your Sloane Number, then Turn on.
6. To disable, select Turn off.

Motorola (Optional Device-Level Forwarding)

1. Open the 📞 Phone app.
2. Tap the ⠇Menu icon, then Settings.
3. Select Calling accounts → Vonage → Call forwarding.
4. Tap Always forward, enter your Sloane Number, then Turn on.
5. To disable, tap Turn off.

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Conditional Call Forwarding to Sloane (Vonage)

👨🏿‍💻Replace 3105551234 With Your Sloane Number

iPhone: Forward When You Don't Answer

Dial:

*61*3105551234#

iPhone: Forward When You're Busy

Dial:

*67*3105551234#

iPhone: Forward When Unreachable

Dial:

*62*3105551234#

iPhone: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Samsung: Forward When You Don't Answer

Dial:

*61*3105551234#

Samsung: Forward When You're Busy

Dial:

*67*3105551234#

Samsung: Forward When Unreachable

Dial:

*62*3105551234#

Samsung: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Motorola: Forward When You Don't Answer

Dial:

*61*3105551234#

Motorola: Forward When You're Busy

Dial:

*67*3105551234#

Motorola: Forward When Unreachable

Dial:

*62*3105551234#

Motorola: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Common Mistakes

• Dashboard-level call forwarding overrides device-level forwarding.
• Always test by calling your number after enabling it.
• Conditional forwarding codes only work on mobile phones, not VoIP desk phones.

What's Next?

• Configure your business hours
• Customize your greeting
• Learn Sloane best practices