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πŸ“±Carrier Setup
Carrier Setup

Dialpad Call Forwarding Instructions

How to Forward Incoming Calls to Sloane for Dialpad Users

4 min read
Updated 6/12/2025

Unconditional Call Forwarding to Sloane with Dialpad

πŸ“²How to Forward All Incoming Calls to Sloane

Dialpad Web Dashboard (Recommended)

  1. Go to dialpad.com and sign in.
  2. Click the βš™οΈ Admin Settings icon.
  3. Select My Profile & Settings.
  4. Under Calling, click Call Forwarding.
  5. Click Add a Forwarding Number.
  6. Enter your Sloane Number.
  7. Enable Forward all calls or Ring Sloane as a device.
  8. To disable, turn off Call Forwarding.

Dialpad Mobile App (iPhone or Android)

  1. Open the Dialpad app.
  2. Tap the ☰ Menu.
  3. Tap Settings.
  4. Tap Call Settings.
  5. Tap Call Forwarding.
  6. Enter your Sloane Number.
  7. Enable Forward Calls.
  8. Turn off to disable.

iPhone (Optional β€” Carrier SIM Forwarding)

  1. Open βš™οΈ Settings.
  2. Tap Phone β†’ Call Forwarding.
  3. Toggle on and enter your Sloane Number.
  4. Toggle off to disable.

Samsung (Optional β€” Carrier SIM Forwarding)

  1. Open πŸ“ž Phone.
  2. Tap the β ‡Menu β†’ Settings.
  3. Tap Supplementary services.
  4. Tap Call Forwarding.
  5. Tap Always forward β†’ enter your Sloane Number β†’ Turn on.
  6. Disable via Turn off.

Motorola (Optional β€” Carrier SIM Forwarding)

  1. Open πŸ“ž Phone.
  2. Tap the β ‡Menu β†’ Settings.
  3. Select Calling accounts β†’ SIM β†’ Call forwarding.
  4. Tap Always forward β†’ enter your Sloane Number β†’ Turn on.
  5. Tap Turn off.

Conditional Call Forwarding to Sloane (Carrier Level Only)

πŸ‘¨πŸΏβ€πŸ’»Replace 3105551234 With Your Sloane Number

iPhone: Forward When You Don't Answer

Dial:

*61*3105551234#

iPhone: Forward When You're Busy

Dial:

*67*3105551234#

iPhone: Forward When Unreachable

Dial:

*62*3105551234#

iPhone: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Samsung: Forward When You Don't Answer

Dial:

*61*3105551234#

Samsung: Forward When You're Busy

Dial:

*67*3105551234#

Samsung: Forward When Unreachable

Dial:

*62*3105551234#

Samsung: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Motorola: Forward When You Don't Answer

Dial:

*61*3105551234#

Motorola: Forward When You're Busy

Dial:

*67*3105551234#

Motorola: Forward When Unreachable

Dial:

*62*3105551234#

Motorola: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Common Mistakes

  • Dialpad forwarding must be set inside Dialpad β€” not via carrier settings.
  • Carrier codes only affect the SIM line, not your Dialpad VoIP number.
  • Dialpad may ring multiple forwarding devices; disable any you don’t want.

What's Next?

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