Sloane Logo
Sloane

Documentation

📱Carrier Setup
Sloane Greeting

Require Sloane to Disclaim She's Not Human

Including an AI disclaimer in your greeting

5 min read
Updated 6/12/2025

☎️ Let Callers Know They're Speaking with AI

If you'd like your callers to know they're speaking to an AI receptionist (and not a human), turn on the AI Disclaimer Feature:

  1. Log into your Dashboard
  2. In the left sidebard, click on My AI to expand
  3. Click on Greeting
  4. Toggle on Disclaimer
    • Note: when toggled on, Sloane will say the text in Disclaimer Input instead of the Greeting input
  5. Keep the pre-loaded the Disclaimer Text or edit to customize
  6. Save your changes and place a test call

Have You Set Up Call Forwarding Yet?

📲 What is Call Forwarding?

Call forwarding automatically redirects incoming calls from an existing phone number to another number. In this case, a business:

  1. Forwards its existing number their Sloane Number
  2. Doesn't need to make changes to their existing number
  3. Doesn't need to pay someone to answer calls

📞 Forwarding Calls to Sloane

Sloane is designed to answer calls for your business -- but there are different ways it can do this

  • Some businesses opt in for Conditional Call Forwarding which forwards calls to Sloane only in certain conditions
  • Other businesses opt in for Unconditional Call Forwarding which always forwards calls to Sloane (no conditions)
  • You decide how and when calls route to your Sloane Number based upon which settings you configure
  • Call Forwarding lets Sloane pick up, respond, and manage calls on behalf of your business -— without needing to change your existing number

Was this article helpful?