MagicJack Business Call Forwarding Instructions

Unconditional Call Forwarding to Sloane with MagicJack for Business

📲How to Forward All Incoming Calls to Sloane

MagicJack for Business Portal (All Calls)

1. Log in to your MagicJack for Business dashboard.
2. Select your business line.
3. Open Call Settings.
4. Enable Call Forwarding.
5. Enter your Sloane Number and save.
6. Disable by turning off Call Forwarding.

Desk Phone Interface (All Calls)

1. Press the Menu button.
2. Navigate to Features.
3. Select Call Forward.
4. Enter your Sloane Number.
5. Press Enable.
6. Disable by selecting Disable.

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Conditional Call Forwarding to Sloane

👨🏿‍💻MagicJack for Business Does Not Support Busy/No-Answer/Unreachable Codes

There is no GSM-network conditional call forwarding, but similar behavior may be configured using:

• Simultaneous Ring
• Failover Forwarding
• Auto-Attendant Routing

You can forward all non-answered calls using features inside the portal instead of star codes.

Common Mistakes

• MagicJack for Business forwarding only works if the VoIP device is online.
• Reboot your desk phone or app if forwarding doesn’t take effect.
• Star codes (*21, *61, *67, *62) do not work on MagicJack for Business.

What's Next?

• Configure your business hours
• Customize your business greeting
• Learn about Best Practices