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FreedomVoice Call Forwarding Instructions
How to Forward Incoming Calls to Sloane for FreedomVoice Users
4 min read
Updated 6/12/2025
➡️ Unconditional Call Forwarding to Sloane
📲 How to Forward All Incoming Calls
- Sign in to your WebLink Control Panel
- Navigate to Settings → Call Delivery → Call Forwarding
- Choose your Mailbox (e.g., 801)
- Click Add and then enter your [SloaneNumber]
- (Optional) Set forwarding to occur only at specific times/days
- Save your settings
- To turn off call forwarding, uncheck the Active box next to the forwarding rule or click Remove to delete it completely
👉 Additional Notes
- Some advanced conditional rules may be available depending on your setup
- FreedomVoice allows scheduled routing per mailbox
⚠️ Common Mistakes
- Don't forget to test your configuration before going live. Call your Sloane number. Listen to how it sounds.
- Nothing is set in stone. You can continually optimize different settings as you observe how your callers interact on the phone.
- Callers tend to like simple, easily digestible information upfront. Don't over-complicate what your custom AI receptionist says.
📋 What's Next?
- Configure your business hours - Set when Sloane should answer calls
- Customize your business greeting - Customize how Sloane greets your callers
- Learn about Best Practices - Pro tips and simple hacks for optimizing Sloane for your business