Gen Mobile Call Forwarding Instructions

Unconditional Call Forwarding to Sloane with Gen Mobile

📲How to Forward All Incoming Calls to Sloane

iPhone (All Calls)

1. Open the ⚙️ Settings app.
2. Scroll to and select Phone.
3. Select Call Forwarding.
4. Toggle Call Forwarding on and enter your Sloane Number.
5. To disable, toggle Call Forwarding off.

Samsung (All Calls)

1. Open the 📞 Phone app.
2. Tap the ⠇Menu icon, then select Settings.
3. Select Supplementary Services, then Call Forwarding.
4. Choose Always Forward, enter your Sloane Number, then confirm.

Motorola (All Calls)

1. Open the 📞 Phone app.
2. Tap the ⠇Menu icon, then go to Settings.
3. Select Call Settings → Call Forwarding.
4. Enable Always Forward, enter your Sloane Number, then confirm.

Star Code Method (All Devices)

1. To forward all calls, dial:

*21*3105551234#
  

2. To disable, dial:

##21#
  

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Conditional Call Forwarding to Sloane

👨🏿‍💻Replace 3105551234 With Your Sloane Number

iPhone: Forward When You Don't Answer

Dial:

*61*3105551234#

iPhone: Forward When You're Busy

Dial:

*67*3105551234#

iPhone: Forward When Unreachable

Dial:

*62*3105551234#

iPhone: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Samsung: Forward When You Don't Answer

Dial:

*61*3105551234#

Samsung: Forward When You're Busy

Dial:

*67*3105551234#

Samsung: Forward When Unreachable

Dial:

*62*3105551234#

Samsung: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Motorola: Forward When You Don't Answer

Dial:

*61*3105551234#

Motorola: Forward When You're Busy

Dial:

*67*3105551234#

Motorola: Forward When Unreachable

Dial:

*62*3105551234#

Motorola: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Common Mistakes

• Test after setup to verify forwarding works.
• If star codes fail, try enabling forwarding through the device menu instead.
• Some Gen Mobile SIMs behave differently depending on the underlying network.
• Make sure your Sloane number is entered correctly.

What's Next?

• Configure your business hours
• Customize your business greeting
• Learn about Best Practices