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Cricket Wireless Call Forwarding Instructions

How to Forward Incoming Calls to Sloane for Cricket Wireless Users

3 min read
Updated 6/11/2025

➡️ Unconditional Call Forwarding to Sloane

📲 How to Forward All Incoming Calls

  1. Dial * * 2 1 * [SloaneNumber] #
  2. Press call button
  3. Listen for the confirmation sound ✅
  4. To turn off this setting, dial # # 2 1 # and press call button

➡️ Conditional Call Forwarding to Sloane

📞 How to Only Forward Incoming Calls When You're on the Other Line

  1. Dial: * * 6 7 * [SloaneNumber] #
  2. Press call button
  3. Listen for the confirmation sound ✅
  4. To turn off this setting, dial # # 6 7 # and press call button

☎️ How to Only Forward Incoming Calls When You Don't Pick Up

  1. Dial * * 6 1 * [SloaneNumber] #
  2. Press call button
  3. Listen for the confirmation sound ✅
  4. To turn off this setting, dial # # 6 1 # and press call button

⛰ How to Only Forward Incoming Calls When You're Out of Range

  1. Dial * * 6 2 * [SloaneNumber] #
  2. Press call button
  3. Listen for the confirmation sound ✅
  4. To turn off this setting, dial # # 6 2 # and press call button

👉 Additional Optimizations for iPhone Users with Cricket Wireless

  • Go to Settings → Apps → Phone → Call Forwarding → Toggle on Call Forwarding
  • Go to Settings → Apps → Phone → Live Voicemail → Toggle off Live Voicemail

⚠️ Common Mistakes

  • Don't forget to test your configuration before going live. Call your Sloane number. Listen to how it sounds.
  • Nothing is set in stone. You can continually optimize different settings as you observe how your callers interact on the phone.
  • Callers tend to like simple, easily digestible information upfront. Don't over-complicate what your custom AI receptionist says.

📋 What's Next?

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