Project Genesis Call Forwarding Instructions

Unconditional Call Forwarding to Sloane with Project Genesis

📲How to Forward All Incoming Calls to Sloane

iPhone (All Calls)

1. Open the ⚙️ Settings app.
2. Select Phone.
3. Select Call Forwarding.
4. Toggle it on and enter your Sloane Number.
5. To disable, toggle Call Forwarding off.

Samsung (All Calls)

1. Open the 📞 Phone app.
2. Tap the ⠇Menu icon, then select Settings.
3. Select Supplementary Services.
4. Select Call Forwarding.
5. Tap Always Forward, enter your Sloane Number, then Turn On.

Motorola (All Calls)

1. Open the 📞 Phone app.
2. Tap the ⠇Menu icon, then select Settings.
3. Select Calling Accounts → Project Genesis → Call Forwarding.
4. Select Always Forward, enter your Sloane Number, then Turn On.

Star Code Method (All Devices)

1. Dial:

*21*SloaneNumber#

2. Press Call.
3. Disable with:

##21#

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Conditional Call Forwarding to Sloane

👨🏿‍💻Replace 3105551234 With Your Sloane Number

iPhone: Forward When You Don't Answer

Dial:

*61*3105551234#

iPhone: Forward When You're Busy

Dial:

*67*3105551234#

iPhone: Forward When Unreachable

Dial:

*62*3105551234#

iPhone: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Samsung: Forward When You Don't Answer

Dial:

*61*3105551234#

Samsung: Forward When You're Busy

Dial:

*67*3105551234#

Samsung: Forward When Unreachable

Dial:

*62*3105551234#

Samsung: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Motorola: Forward When You Don't Answer

Dial:

*61*3105551234#

Motorola: Forward When You're Busy

Dial:

*67*3105551234#

Motorola: Forward When Unreachable

Dial:

*62*3105551234#

Motorola: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Common Mistakes

• Early Project Genesis builds sometimes reject forwarding if voicemail isn’t set up.
• If star codes fail, toggle airplane mode on/off to re-register with DISH’s core.
• Some markets still roam on AT&T/T-Mobile — forwarding behavior may vary.
• Samsung phones may hide “Supplementary Services” under “More Settings.”

What's Next?

• Configure your business hours
• Customize your business greeting
• Learn about Best Practices