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Carrier Setup
US Cellular Call Forwarding Instructions
How to Forward Incoming Calls to Sloane for US Cellular Users
3 min read
Updated 6/12/2025
➡️ Unconditional Call Forwarding to Sloane
📲 How to Forward All Incoming Calls
- Dial * 7 2 [SloaneNumber]
- Press call button
- Listen for the confirmation sound ✅
- To turn off this setting, dial * 7 2 0 and press call button
➡️ Conditional Call Forwarding to Sloane
📞 How to Only Forward Incoming Calls When You're on the Other Line
- Dial: * 9 0 [SloaneNumber]
- Press call button
- Listen for the confirmation sound ✅
- To turn off this setting, dial * 9 0 0 and press call button
☎️ How to Only Forward Incoming Calls When You Don't Pick Up
- Dial * 9 2 [SloaneNumber]
- Press call button
- Listen for the confirmation sound ✅
- To turn off this setting, dial * 9 2 0 and press call button
👉 Additional Optimizations for iPhone Users with US Cellular
- Go to Settings → Apps → Phone → Call Forwarding → Toggle on Call Forwarding
- Go to Settings → Apps → Phone → Live Voicemail → Toggle off Live Voicemail
👉 Additional Notes
- These must be dialed manually; feedback tones aren't guaranteed
- Ensure you're within network coverage during setup
- iPhone users: Don't forget to turn off Live Voicemail
⚠️ Common Mistakes
- Don't forget to test your configuration before going live. Call your Sloane number. Listen to how it sounds.
- Nothing is set in stone. You can continually optimize different settings as you observe how your callers interact on the phone.
- Callers tend to like simple, easily digestible information upfront. Don't over-complicate what your custom AI receptionist says.
📋 What's Next?
- Configure your business hours - Set when Sloane should answer calls
- Customize your business greeting - Customize how Sloane greets your callers
- Learn about Best Practices - Pro tips and simple hacks for optimizing Sloane for your business
