Xfinity Mobile Call Forwarding Instructions

Unconditional Call Forwarding to Sloane with Xfinity Mobile

📲How to Forward All Incoming Calls to Sloane

iPhone (All Calls)

1. Open the ⚙️ Settings app.
2. Scroll to and select Phone.
3. Select Call Forwarding.
4. Toggle Call Forwarding on and enter your Sloane Number.
5. To turn off call forwarding, toggle Call Forwarding off.

Samsung (All Calls)

1. Open the 📞 Phone app.
2. Tap the ⠇Menu icon, then select Settings.
3. Scroll to Supplementary services.
4. Select Call Forwarding.
5. Select Always forward, enter your Sloane Number, then Turn on.
6. To disable, select Turn off.

Motorola (All Calls)

1. Open the 📞 Phone app.
2. Tap the ⠇Menu icon, then select Settings.
3. Select Calling accounts → Xfinity Mobile → Call forwarding.
4. Tap Always forward, enter your Sloane Number, then Turn on.
5. To disable, tap Turn off.

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Conditional Call Forwarding to Sloane (Xfinity Mobile)

👨🏿‍💻Replace 3105551234 With Your Sloane Number

iPhone: Forward When You Don't Answer

Dial:

*61*3105551234#

iPhone: Forward When You're Busy

Dial:

*67*3105551234#

iPhone: Forward When Unreachable

Dial:

*62*3105551234#

iPhone: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Samsung: Forward When You Don't Answer

Dial:

*61*3105551234#

Samsung: Forward When You're Busy

Dial:

*67*3105551234#

Samsung: Forward When Unreachable

Dial:

*62*3105551234#

Samsung: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Motorola: Forward When You Don't Answer

Dial:

*61*3105551234#

Motorola: Forward When You're Busy

Dial:

*67*3105551234#

Motorola: Forward When Unreachable

Dial:

*62*3105551234#

Motorola: Turn Off Conditional Forwarding

Dial each:

#61# #67# #62#

Common Mistakes

• Xfinity Mobile does not provide in-account forwarding controls; all forwarding must be done via device.
• Always test your settings by calling your number.
• Conditional forwarding uses carrier codes even on Xfinity (Verizon network).

What's Next?

• Configure your business hours
• Customize your greeting
• Learn Sloane best practices